Yes, certainly it is possible to combine several colors of the same product. On the other hand, please note that the printing colour or colours of your logo must be identical on each colour. We will not be able to change depending on the color of the product.
Yes, we will be happy to send you the desired product and so you can see and touch the desired product before ordering. The sample that will be shipped to you will not necessarily be of the desired color and may bear a logo of another company. If you want the exact colour of the product, please let us know. Shipping costs may apply.
Obviously, we have access to an almost infinite possibility in the world of object-based advertising and constantly evolving. It is therefore impossible to present all possible promotional products on a website. If you do not find what you are looking for, just contact us and we will gladly find you the promotional product that fits your needs.
Yes, Promotions GMA offers you to customize your promotional items, uniforms and clothing by embroidery and hot transfer. These two services are reserved for the products to which they can be made.
Simply contact our customer service team by email or phone, who will be happy to guide you through the process.
You may cancel all or part of your order provided it has not yet been shipped by GMA Promotions. You will receive a full refund for all cancelled orders. No cancellation fee will be charged to cancel your order. However, once the order is shipped, you can no longer cancel it. GMA Promotions reserves the right to cancel your order if: You provide a false credit card number, We are unable to process the payment on the credit card provided, you provide invalid personal information, The product has become unavailable Promotions GMA will inform you before cancelling your order.
Due to the use of internet technology, the colors of the products shown on the site are only indicative. The actual color of the product may be different.
Given the production methods of some products, we may not be able to ship the exact quantity requested. A shipment of 10% more or less of the requested quantity will be considered a complete order and will be invoiced according to the shipped quantity.
Sometimes the item you bought is not suitable for you. We understand the situation and to avoid you to regret your decision we offer you 15 days to complete any return of products that would not completely satisfy your expectations. All products are eligible for this policy except those considered as final sales. You have 15 days after your purchase to return your purchase for a free exchange or refund. For returns, a return fee of $15 will be deducted from the refundable amount for redirecting the item. For more information, please contact us.
If, within 15 days of receiving your order, you find that the customization of your logo (embroidery, printing or other) does not comply with what you approved or that certain items delivered contain manufacturing defects. We undertake to replace defective or poorly customized items at our expense or you will be reimbursed for them.
Set-up costs are costs associated with setting up production. Examples include logo creation fees, printing plates, programming of machines or other, depending on the type of production.
We use a range of basic colors that meet the majority of requests. These are colors premixed in order to reproduce the mentioned Pantone colors. We are able to create color blends on request but additional fees may apply.
To ensure that the printing of your project is of the highest quality, we ask you to provide your print files in the following formats. We are able to work with files provided in eps, ai, pdf with fonts converted into curves. We can also in some cases work with files saved in jpeg, psd, tiff and png. It should be noted, however, that the resolution of the files must be at least 250dpi to 100% of the format to be printed. We can make some adjustments to the files provided but additional charges may be added to your final invoice.
It’s easy to upload your logo during your submission process or you can email us your graphic material. The ideal logo formats are ''. ai'' or ''. eps'' vector. With these formats you accelerate the production time. However, ALL FORMATS are accepted (Jpeg, png, tif…). You have probably already heard that your logo is not the right format, that the resolution is not quality, that it is not a vector. Well, not with us, because we really take care of everything.
As an important communication lever, promotional items are very popular with companies, as they allow them to make themselves known to customers and prospects. These items are items that are used daily and are very important because they bear the company’s logo or name. Personalized articles are a way of conveying a company’s message or image optimally by providing the highest return on investment compared to other advertising strategies. In addition, promotional items are well accepted by the consumer, especially since they often rely on the emotional side of the gift and the proximity they convey.
Yes, before you submit your order you will receive a visual approval. On this approval, you will see, your logo and its positioning on the product, the color or colors of the customization and all other information specific to your order.